Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The router, access points, and firewall must also be configured to

Summary: Allow personal devices only for approved work, through approved apps, and when the device meets your security requirements. Use company-owned devices for administration, sensitive work, or jobs that require large amounts of data to be stored locally. Employees often

Summary: Employees should use standard accounts for email, web browsing, and everyday work. Administrator access should be limited to approved IT tasks and protected with a separate account. Administrator access often starts with one request. An employee needs to install

Summary: Most IT problems don’t appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check once a month catches these while they’re still cheap to

By the time an employee hands in their notice, the decisions that will make their departure clean or messy have already been made. They were made in the first weeks of the person’s tenure, when nobody was paying close attention

Cyber insurance applications include a question that catches a lot of small business owners off guard: “Do you maintain immutable, air-gapped, or offline backups of your critical business data?” Carriers added that question to renewal forms because ransomware operators worked

Someone leaves the company on a Friday. By Monday, their email account is disabled, and their laptop is back in the pile. What nobody checks is their login to the project management tool they signed up for in Q3, the

The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or it’s the broken configuration left behind after someone changed a

The most dangerous thing in a server room is often the phrase, “Don’t touch that.” It’s usually said with a half-joke and a grimace. It refers to the old box that “still works”, runs something important, and has survived so

When you first sign up for a software-as-a-service (SaaS) platform, everything is designed to feel effortless.  The problem is that the first real test of a SaaS relationship isn’t the onboarding. It’s the exit.  For many small businesses, the front