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How Can Small Businesses Embrace the Cashless Revolution? 

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The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. They include things like Apple

sspivey December 15, 2024November 6, 2024 New Technology Read more

Watch Out for Google Searches – “Malvertising” Is on the Rise!  

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There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches. Two things are making malvertising even

sspivey December 10, 2024November 6, 2024 Cybersecurity Read more

Cyber Experts Say You Should Use These Best Practices for Event Logging

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Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead of these threats? A strong cybersecurity strategy is essential. One

sspivey December 5, 2024November 6, 2024 Cybersecurity Read more

7 Great Examples of How AI is Helping Small Businesses

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Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits.  The rise of affordable AI

sspivey November 30, 2024November 6, 2024 Business Read more

Top Technologies Transforming Customer Service Today    

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Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like self-serve customer service over speaking to a representative. Technology has

sspivey November 25, 2024November 6, 2024 Business Read more

Data Breach Damage Control: Avoid These Pitfalls

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Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The

sspivey November 20, 2024November 6, 2024 Business Continuity Read more

Copilot in Teams – New Features, Agents & More

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Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As

sspivey November 15, 2024November 6, 2024 Microsoft Read more

Navigating the Challenges of Data Lifecycle Management   

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Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and policies. They govern the handling, storage, and eventual disposal of

sspivey November 10, 2024November 6, 2024 IT Management Read more

6 Simple Steps to Enhance Your Email Security

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Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication. This means enhancing your email security has never been more critical. Ninety-five percent of IT leaders

sspivey November 5, 2024November 6, 2024 Cybersecurity Read more

8 Strategies for Tackling “Technical Debt” at Your Company

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Did your company’s software system once seem sleek and nimble? But now it resembles a tangled web of shortcuts, patches, and workarounds. Welcome to the realm of technical debt. It’s a silent saboteur that accumulates over time, threatening your efficiency.

sspivey October 30, 2024September 24, 2024 IT Management Read more
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